New to Our Fun Vacations? Here’s everything you need to know about how we’re revolutionizing vacation rental management.
A. Booking a vacation rental used to be a bit of a gamble. You could never be sure if you would hear back from someone, whether the property would match your expectations, or what to do if you had an issue. And we thought: you know what? Vacation rental should be easier than that.
Our Fun Vacations does vacation rental differently. We make your online booking experience effortless by providing listings with accurate photos, descriptions, rates, and calendars. Our rentals also adhere to our 4 Core Property Standards, so you’ll always arrive to a home that’s Safe, Clean, Guest Ready, and As Advertised.
Have questions about a property or want to talk to a real live human being? Our dedicated Travel Advisors are available 7 days a week, and they’ll be happy to give you all the information you need to rent the perfect home for your vacation.
Our Fun Vacations takes the guesswork out of booking a vacation rental. When you book with us you’re getting amazing homes, great customer service, and the easiest booking experience you’ve ever had.
A. When you partner with Our Fun Vacations, you’ll immediately see why our owners find it easy to reach their rental goals. Here’s what you can expect:
A. Our Fun Vacations offers the most flexible management solution in the industry, but there are a few things we’re sticklers about:
A. Naturally, your rental will appear on the Our Fun Vacations Vacation Rental website, which is enjoying a rapidly growing reputation among travelers as the best site for curated, quality vacation rentals. We also distribute your property on the major marketplaces for vacation rentals: VRBO, HomeAway, Airbnb, FlipKey, and TripAdvisor – but that’s not what makes our promotional efforts work so well.
Anyone can create a listing. We create listings that convert browsing travelers into paying guests.
Every listing site has its own algorithm for determining which properties will appear first in the search results, and it can be very difficult to crack that code to keeping your rental at the top of the results. We’ve got multiple teams devoted to ensuring your listing’s performance, starting with a professionally written and photographed listing and continuing through with ongoing analysis and optimization.
Beyond our marketing efforts on the major listing sites, we use paid search and display ads to attract travelers who are looking for vacation rentals online, and our database marketing efforts will help to encourage past guests (currently at 250,000+ and counting) to book over and over again.
Put simply? Our Fun Vacations properties get more travelers to book, and we are constantly – apologies for the pun – evolving our strategy.
A. You’ll see our unrivaled flexibility at its best when it comes to providing on-the-ground services to your guests. It’s our belief that owners know best how to service their properties, and we give you a full range of options for doing so with Our Fun Vacations, including self-service, continuing to use your own trusted partners, or working with one of our vetted local partners.
If you need help finding a reliable local partner, our ever-expanding partner network can help you with guest check-ins, housekeeping, maintenance, and more. Better yet, all of our partners are fixed-fee based so you’ll never get stuck paying excessive commissions for on-the-ground property management services.
A. You don’t want to leave money on the table at any time of year, and Our Fun Vacations dynamic pricing strategy is designed to ensure that you always get the most bookings at the best possible price. To establish the optimal rates for your home, our analysts will start by performing an in-depth review of comparable rental properties in your area. Our dynamic rate engine will then continue to optimize your rates on a daily basis by accounting for a huge number of factors including occupancy, seasonality, and fluctuations in demand.
We know that rock-bottom pricing is an owner’s worst nightmare, which is why our pricing strategy includes an essential precaution: we will never book your home for less than the “Minimum Nightly Rate” that you have pre-approved for a specific time period. That way you get the best of both worlds – no cut-rate prices, but no empty months on your calendar, either!
A. You may already know that it’s essential to answer traveler inquiries within minutes – or risk losing the booking. We’ve eliminated the need for homeowners to be on-call around the clock with our in-house team of Travel Advisors. They respond quickly and professionally to every inquiry, pitch your property to past guests, and confirm reservations on your behalf. They’re available by phone, email, and live chat 7 days a week – including nights and weekends.
Our Travel Advisors are also equipped to answer questions about your rental using the information we’ve gathered during the onboarding process. You won’t need to continually answer questions like “Which rooms have TVs?” – we’ll be able to give the traveler that information on the spot.
A. We know ensuring you have respectful guests is essential to you, your neighbors, and your community, and we’re dedicated to providing the support you need to screen guests effectively.
Our owners make their own rules for who is and is not permitted to rent their property, and we adhere to their requirements. If you would like to set an age limit, a stipulation that you do not rent to large groups, a no-pets policy, or any other restrictions on your guests, we will screen travelers accordingly.
Travelers who make reservations over the phone will be asked questions by our Travel Advisor team regarding their intentions for the trip, the make-up of their party, and various other screening questions designed to reveal a potentially problematic guest. In addition, our vetting system scans every online booking for common “red flags” such as:
A. All Our Fun Vacations bookings are processed using a credit card, and guest payments will be released to your bank account 2 business days after the guest’s check-in date. This is the easiest and safest system for guests, and offers you increased protection against fraudulent payments.
Our Fun Vacations homeowners must maintain a merchant account with our payment processing partner, Stripe. Stripe charges a credit card processing fee of 3% on payments made within the United States and 5% for international transactions.
Every payment processor charges a percentage fee for the ability to take credit cards online, and we’ve negotiated the lowest possible rate for our owners to ensure they can keep their total costs of vacation rental ownership down.
A. Yes! Our Fun Vacations manages all pre- and post-stay communication with your guests. This includes booking confirmations, payment notifications, check-in instructions and review requests. We also provide direct communication with your chosen housekeeping service when a new booking is made, and reach out to your local contact directly if a guest reports an issue that needs in-person attention.
A. In lieu of a security or damage deposit, Our Fun Vacations homeowners are covered by our industry-leading Property Protection Plus insurance program, which is fully backed by Assurant.
Travelers pay a non-refundable fee of approximately $14.50 per night directly to Our Fun Vacations at the time of booking your property. This fee provides you with up to $3,000 in property damage protection and $1,000,000 in liability coverage while guests are visiting your home.
Damage protection coverage helps our owners avoid one of the common headaches of vacation rental: disputes with guests over what portion of the deposit to refund in the case of small accidental damages. The Property Protection Plus program ensures that you can easily get broken or damaged items replaced without having to dispute with – or upset – your guests.
Per the terms of our Rental Agreement, guests are responsible for any damage not covered by, or exceeding the coverage of the Property Protection Plus insurance program. If such damages occur, Our Fun Vacations has the ability to assess a post-stay charge directly to the guest on your behalf.
Property Protection Plus also provides you with liability coverage while your property is being used as a short-term rental. Most homeowners and landlord policies do not cover your liability for this specific use, which can leave you vulnerable. Our Fun Vacations keeps you protected with up to $1 million in liability coverage on every reservation.
A. Of course! You are free to block your Our Fun Vacations calendar for personal use at any time as long as your property is available during your desired dates. However, if you’re planning to use your home for the majority of the year, our service might not be the best fit for you.
A. We have an unprecedentedly low 10% booking fee, which is only charged when we secure a reservation on your property. There’s no sign-up fee with Our Fun Vacations, no commitment to a contract period, and no cancellation fee.
Our Fun Vacations commission-based pricing structure means we only make money when you make money, which keeps us 100% motivated to maximize your rental income. Our owners don’t stick with us because they have to finish out a contract – they stay because they love the service they receive and the rental income they’re making as an Our Fun Vacations owner.
A. You can get started by speaking with a Vacation Rental Advisor and completing a brief homeowner application, which helps us determine if Our Fun Vacations can be a good fit for you.
You’ll then sign up by agreeing to our terms and conditions, providing some basic details about your property, and setting up a merchant account so we can send guest payments directly to your bank account.
Once the paperwork is completed, you’ll meet your Onboarding Manager, who will take you through a detailed onboarding call. This is where we get in-depth on everything there is to know about your property so we can field inquiries and answer questions on your behalf.
During the onboarding call you’ll set up an appointment for professional photography. We’ll cover the cost of the shoot, but we do ask that you follow our guidelines for preparing your property to ensure we get great results.
Once we have the photos, we’ll send all your details over to our Marketing team, who will build a professionally optimized listing for your property, complete with your professional photos, a great description, all your property details, and dynamic nightly rates.
We’ll then show you your new listing for final approval. If everything looks good, our team will begin fielding traveler inquiries and confirming bookings on your behalf!
The entire process takes about three weeks for owners who are ready to have their properties photographed right away. (Though we’ve been known to get properties up and running in as little as 10 days if an owner is able to schedule a shoot and give us all the information we need quickly!)
Ready to make more bookings with less hassle? Click here or call us at 877-818-1014 to get started today.
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